Cookie Policy

What Are Cookies

Cookies are small text files that websites place on your device to store information about your browsing session. At LiheQuXarifa, we use cookies to enhance your experience on our carpet cleaning website and provide personalized service information.

When you visit our website at lihequxarifa.org, cookies help us remember your preferences, understand how you interact with our content, and improve our carpet cleaning service offerings for customers in Penang.

Types of Cookies We Use

How We Use Cookies

Our carpet cleaning website uses cookies for several important purposes that enhance your browsing experience and help us provide better service:

• Website Functionality: Cookies enable contact forms, quote requests, and service booking features to work properly on our carpet cleaning website.
• User Experience: We remember your preferences for future visits, such as your location in Penang, preferred services, and contact information.
• Performance Monitoring: Analytics cookies help us understand which carpet cleaning services are most popular and how customers navigate our website.
• Security: Cookies help protect our website from fraudulent activities and ensure secure transmission of your service requests and personal information.
• Personalization: We use cookies to show relevant content about carpet care tips, seasonal cleaning promotions, and services available in your area of Penang.

Third-Party Cookies

Our carpet cleaning website may include third-party services that place their own cookies on your device. These include:

• Google Analytics: Helps us understand website traffic patterns and user behavior to improve our carpet cleaning services.
• Social Media Platforms: Facebook, Instagram, and other social platforms may place cookies if you interact with our social media content or share our carpet cleaning tips.
• Payment Processors: Secure payment systems use cookies to process service payments and protect your financial information.
• Map Services: Google Maps cookies enable location features for our carpet cleaning service areas in Penang.

These third-party cookies are governed by the respective companies' privacy policies, which we encourage you to review.

Managing Your Cookie Preferences

You have several options for controlling cookies on our carpet cleaning website:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies from our carpet cleaning website
• Accept only essential cookies needed for basic functionality
• Delete existing cookies stored on your device
• Set preferences for different types of cookies

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies for the full website experience
• Decline non-essential cookies while keeping essential functionality
• Learn more about our cookie practices through this policy

Opt-Out Tools

For marketing and analytics cookies, you can use industry opt-out tools:

• Google Analytics Opt-out Browser Add-on
• Network Advertising Initiative opt-out tool
• Digital Advertising Alliance opt-out platform

Impact of Disabling Cookies

While you can browse our carpet cleaning website with cookies disabled, some features may not work properly:

• Contact forms may not remember your information between pages
• Service quote requests might not submit correctly
• Website preferences will not be saved for future visits
• Some interactive features may not function as intended
• You may see less relevant content about carpet cleaning services

Essential cookies are necessary for basic website functionality and cannot be disabled while using our services.

Cookie Security and Privacy

We take cookie security seriously and implement measures to protect your information:

• Cookies containing personal information are encrypted
• We regularly review and update our cookie practices
• Third-party cookies are from trusted, reputable providers
• We do not store sensitive information like passwords in cookies
• Analytics cookies are anonymized to protect your privacy

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify visitors to our carpet cleaning website through:

• A prominent notice on our homepage
• Updated date at the top of this policy
• Email notifications to customers who have requested service quotes

We encourage you to review this policy regularly to stay informed about how we use cookies on our carpet cleaning website.

Contact Us About Cookies

If you have questions about our cookie practices, need help managing your cookie preferences, or want to learn more about how cookies affect your carpet cleaning service experience, please contact us:

• Email: [email protected]
• Phone: +60 3 1437 45280
• Address: 47-2B Jalan Mayang Pasir, Bayan Baru, 11950 Penang
• Business Hours: Monday - Saturday, 8:00 AM - 6:00 PM

Our customer service team can help you understand cookie settings, assist with technical issues, or answer questions about how cookies relate to your carpet cleaning service requests.